Organizations are more active than ever in creating, capturing, managing, enhancing, finding, and connecting knowledge, so that employees can access the information they need when they need it. Content findability – the ability for end users to find what they are looking for – and discoverability – the ability for end users to discover relevant content that they weren't aware of – are valuable for organizations in any industry. Making it possible for end users to find relevant content faster and more intuitively with a better search experience or easier site navigation will significantly increase efficiency and productivity
at all levels.

As new content gets created in an organization, search and browse may suffer.  A well-designed business taxonomy addresses these issues. Business taxonomies can improve the ability to tag content consistently and accurately, and consequently, enhance the findability of information through search and browse as well as the broader user experience. In addition to taxonomies, ontologies can help connect people to content, content to content, and people to people, further enriching the experience of looking for information, often via content recommendations that are based on similar metadata.

Most organizations are not equipped with the knowledge or experience to successfully design and implement business taxonomies or ontologies. This Taxonomy and Ontology Course will arm your organization with the knowledge to move forward and address this critical knowledge management challenge.