Transferring Critical Knowledge
Self-paced, 3.5-5 hours
Retain critical knowledge before it walks out the door.
This course will give participants tools to understand what knowledge is truly critical to their organizations and determine the most urgent priorities for capture and transfer. It will include an overview of established best practices and examples from leading organizations. Participants will also be walked through several knowledge mapping techniques (including process- and role-based mapping) to identify critical knowledge and reveal gaps and inefficiencies. Participants will leave with an understanding of how to match their organizations’ knowledge needs with the right capture and transfer approaches, and how to use a knowledge risk matrix to evaluate competing priorities.
Learn more about this course
Certified Knowledge Specialist – Knowledge Transfer
Live virtual, 2 days
Learn the proven Knowledge Transfer Process plus three other critical techniques to bolster knowledge-sharing for teams and organization-wide. Â The Certified Knowledge Specialist in Knowledge Transfer includes the 2-day Master Class plus KMI's "KM Foundation" Program (for new students to KMI).
The CKS _ Knowledge Transfer Program ensures that unique and critical knowledge/capability is not lost during retirements or other workforce related changes (e.g. promotions, mergers and acquisitions, divestitures, job rotations, attrition, etc.). The four-step Knowledge Transfer process (one of the 4 processes we cover) is award-winning and externally validated. Â And, it comes with a financial calculation for Return-On-Investment for organizations seeking that important metric.
Learn more about this course
Master Certified Knowledge Transfer Professional
Every organization depends on the knowledge of its people. When that knowledge isn’t captured and shared, productivity slows, operational risk increases, and valuable expertise disappears. As an APQC Certified Knowledge Transfer Specialist, you’ll gain with the practical skills to preserve institutional knowledge, strengthen workforce continuity, and keep critical work functioning.
APQC's Master Certified Knowledge Transfer Professional course is an advanced knowledge transfer certification for experienced professionals responsible for protecting critical knowledge and building sustainable knowledge transfer capabilities across their organization. Through this immersive three-day certification you'll advance your ability to design, implement, and improve knowledge transfer strategies that deliver measurable business value.
Learn more about this course
.png)
.png)
.png)
.png)