Knowledge Mapping and Playbook

August 22, 2026
Lead Contributor Ekta Sachania

Most KM programs fail at the same step: nobody can see what they actually have.Not for lack of content — organizations are full of knowledge.

The problem is visibility. What exists, where it lives, who owns it, who needs it, and where the gaps quietly sit.

I have put together a Knowledge Mapping Playbook: a practical framework to map an organization's knowledge, assess it, prioritize the gaps that matter, and turn findings into action — from SME interviews to a governance checklist to a one-page operating model.A map makes knowledge and gaps visible.

A playbook makes it actionable.Sharing the playbook  below — curious how others are tackling this...

Knowledge Mapping and Playbook Download....
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Ekta Sachania has over 15 years of experience in learning and talent development disciplines, including knowledge management, content management, and learning & collaboration with expertise in content harvesting, practice enablement, metrics analysis, site management, collaboration activities, communications strategy and market trends analysis. Demonstrated success in managing multiple stakeholder expectations across time zones and exhibiting good project management skills, by successfully developing and deploying projects for large audiences.  Ability to adapt and work in emerging areas with fast-shifting priorities.  

‍Connect with Ekta at LinkedIn...

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