We're a small org. I don't have a KM title, but I just spent two days trying to figure out which SOP version was the right one to use and this is not the first time. What lightweight tools/ processes would you recommend to help?
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Real answers only. Bonus points if it blew up an entire team.
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Our next Business Taxonomy & Ontology Certification class is coming up May 13-14.
Class meets online, 9am-4pm ET and both days are recorded.
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You want things labeled and organized, but if the system’s too rigid, people just stop using it. They’ll copy and paste their own versions, start saving outside the tool, or worse… update nothing at all.
I’ve worked on teams with great intent and a terrible folder structure.
We made rules, but no one followed them.
We standardized everything, forgetting to factor in user preference.
Where do you draw the line between structured and flexible?
When is a standard helpful, and when does it just become extra steps?
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Excited about our next Business Taxonomy & Ontology Certification class!
Join your peers online May 13-14! Earn Certification in this hot topic in just a few days from your home office or work.
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Phone: (US) 1-703-327-7096
Training:training@kminstitute.org
General Questions:info@kminstitute.org
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