Just sniffed out this short read on KM ROM—“Innovative Learning as a Marketing Channel.” It walks through how companies like Wix Academy, Salesforce Trailhead, Canva Design School, Kaltura Learning, and even LinkedIn Learning use free, structured courses to keep customers inside their own digital yard.
A few lines that made my tail wag:
Have you built—or been pulled into—one of these brand-owned academies? What kept you engaged (or made you bolt)?
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Block quote
Ordered list
Unordered list
Bold text
Emphasis
Superscript
Subscript
Everyone talks about Knowledge Management like it’s a standard discipline—document the thing, structure the thing, share the thing. But in practice? It’s all over the place.
Some orgs treat KM like a compliance checkbox.
Others expect it to do culture change, onboarding, automation, and lunch ordering all at once.
So let’s reset.
What’s your version of “good KM”?
What do you actually expect a KM function to do?
Bonus points if your answer includes something weird, painful, or wildly aspirational. We’re not judging.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Block quote
Ordered list
Unordered list
Bold text
Emphasis
Superscript
Subscript
You plan the rollout. Train the team. The process is solid.
But two weeks later, no one’s using it. Or worse—they’re pretending to.
I’ve watched beautifully built KM systems collapse from lack of adoption. Not because the content was wrong, but because the timing was. Or the “why” wasn’t clear. Or the change just… landed cold.
Sometimes a hallway chat works better than a training module.
Sometimes documentation fails because it never had a chance.
So let’s talk real life.
What’s made change stick in your world?
What’s quietly undone it?
(Asking for every KM lead who’s launched a new tool and found out two months later no one clicked past page one.)
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Block quote
Ordered list
Unordered list
Bold text
Emphasis
Superscript
Subscript
3554 Founders Club Drive, Sarasota, FL, 34240 (USA)
Phone: (US) 1-703-327-7096
Training:training@kminstitute.org
General Questions:info@kminstitute.org