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Creative KM Discussions

Aka Radical KM; Using art to improve KM efforts, or any collaboration.

May 12, 2025
Intro to Creative (Radical) KM

Hi Everyone,

If you have any questions about Creative KM (the class or how to implement it in your organisation) feel free to ask or share experiences in this channel.

I know lots of people have taken the class and are finding ways to bring it into their organisations to create knowledge sharing cultures.

Thanks, Stephanie


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May 8, 2025
What’s the weirdest way you’ve solved a KM problem?

We talk a lot about structure, governance, frameworks... but sometimes the best KM solutions don’t look like KM at all.

One time I solved a documentation mess with a quiz. Another time, I used a chatbot to help users avoid the knowledge base entirely.

I’ve seen someone use memes to train agents better than any guide ever could.

So what’s your most creative KM fix? The ones that felt weird but worked.

The ones that made people say “Wait… you did what?”

Bring the hacks, the workarounds, the brilliance dressed in chaos.

Bonus points for unofficial solutions that outperformed the competition or malicious compliance turned into a company win.

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What's Coming Up

Certified Knowledge Manager (CKM) for North America

Certified Knowledge Manager (CKM) for North America