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AI Discussions

The intersection of KM and AI and what this means, present and future.

July 3, 2025
New AI and KM Video Series Launched

Latest Release: New AI Video Series Launched!

Welcome to the new (short-video) series on AI and KM and a sneak peek at the Certified AI Manager (CAIM) class, the ground-breaking new program that's getting rave reviews worldwide.

Not just for Knowledge Managers - this program benefits anyone needing to learn new AI methods to boost performance and future-proof your career.

EPISODE 1: Why We Need an AI Centre of Excellence...

https://www.youtube.com/watch?v=CSI_txJx2cU

Hosted by Rooven Pakkiri, acclaimed KMI Instructor for the CKM in Europe and Certified AI Manager classes for Europe and North America.

Three new episodes will be launched in July, and more over the next few months.

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Join us for our next CAIM Class (US): July 28-31

Main CAIM page: https://lnkd.in/e9d-4e52

Details/Registration: https://lnkd.in/e6djCwFR

Check out the Testimonials at the event pages above. Get a (no-obligation) quote today at: training@kminstitute.org

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May 28, 2025
Five Take-Aways from the Certified AI Manager Program - Why This Course Changes Everything

We recently caught up with Rooven Pakkiri, Instructor for the new Certified AI Manager (CAIM™) program, for his thoughts after teaching our first two CAIM™ classes.

Students demonstrated AI in action for tasks like Taxonomy, Information Architecture, and Ticket Deflection, and even used AI to help develop use cases and redesign the AI Centre of Excellence, and their feedback has been tremendous!

Full Article here...

Course Info here...

Next class is June 23-26, details here...

Contact KMI for a quote or more info at: training@kminstitute.org

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May 8, 2025
Can Using GenAI to enhance search results lead to enhanced frustration?

Most KM systems were built like digital libraries. Static. Indexed. Categorized.

...but that’s not how people learn or share in real life.

The latest shift toward “KM 3.0.” is based in a more interactive sort of knowledge management. Structure unchanged, but searches are enhanced by AI to cater to each user's need. Instead of hunting through folders, you just ask. The response is tailored to your patterns, leading to an intuitive system.

Where can this go wrong? I'd love to hear the "dark side" of this trend.

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How to Contact Us

3554 Founders Club Drive, Sarasota, FL, 34240 (USA)

Phone: (US) 1-703-327-7096

Training:training@kminstitute.org

General Questions:info@kminstitute.org

What's Coming Up

Certified Knowledge Manager (CKM) for North America

Certified Knowledge Manager (CKM) for North America